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  • Hello, I have followed Help file about how to configure Web Service Provider Endpoint Mapping (REST) and REST at all.  But without success. Can someone help/guide me in the right way How to configure REST endpoint? If I understand it,  there are no defaults method like GetObjectByUID and Admins have to define each REST method to be able to call it. Thx //

    • 6 views
    • 1 answers
    • 0 votes
  • Hello there! I am fairly new to Omnitracker and everyday is a battle for me. I have been stuck with the import process for quite a while now, so if any could help, here it goes: I have three CSV file extract from our CRM system. I can import successfully ONE of this CSV into the folder 00. Master Data\Locations Then, I need to import my second CSV into the folder 00. Master Data\People\Persons One person can have multiple locations. I have fields with foreign keys and primary keys. My question is, how do I link a PERSON to One …

    Walter Henrike OTE Newbie Asked on 31. May 2019 in Databases.
    • 7 views
    • 1 answers
    • 0 votes
  • Hello, Do you know any way to use SVN/git with Omnitracker scripts? Thank you in advance for the answer. Best Regards, Magda

    Magdalena OTE Newbie Asked on 25. May 2019 in All other subjects.
    • 5 views
    • 0 answers
    • 0 votes
  • Hello, I use Omnitracker  ver.11.2. I have following problem – when I change size of control (width/height) or color of text to custom via Properties tab, after choosing different property ie. Title then entered values are reverted to previous ones. Is there any trick for storing these values? Thank you in advance for the answer. Best Regards,Magda

    Magdalena OTE Newbie Asked on 25. May 2019 in Standard functionality.
    • 8 views
    • 1 answers
    • 0 votes
  • Hello there! When logging out from SSP or WG and using Windows Authentication, I’d like to forward the user back to the login screen (it ignores the login screen when using Windows Authentication – guestlogin=1). The workaround I have for it so far is to send the user to the OTWGSingletonLogout page. I know that I can always set up a custom HTML with a form that posts to the login page, but I expect the tool to have a proper way to do it. PS: We do not want to handle webguest users and passwords, thus, windows authentication is …

    Walter Henrike OTE Newbie Asked on 21. May 2019 in Web Gateway / Web Forms.
    • 9 views
    • 2 answers
    • 0 votes
  • Hello, I am trying to set up rule for incoming emails, such new RFCs are created. I set up autofilling of Responsible field to value of allowed usergroup in status =draft and rest of requied fields are filled from parsing structured email. New RFC should be created in status =Draft. According to workflow default Responsible user should be set up to current user. Unfortunatelly sent emails don’t create new RFCs. Error appears :invalid user assigned to Responsible in status workflow. Could you advice me what is the reason of this behaviour? What else should i check in ot? What causes …

    Magdalena OTE Newbie Asked on 7. March 2019 in E-Mail Gateway.
    • 28 views
    • 9 answers
    • 0 votes
  • Hi, is it possible to create permanent link to web client(Web Gateway) of OmniTracker to share it with colleague? Is it possible to generate such link to web client with object number or id?(to refer from other apps) Thanks a lot for your answers, Daniel

    • 24 views
    • 2 answers
    • 0 votes
  • Hello After changing network configuration by our system administrators I have the same error in import script Import Persons from AD – IA, 05. Persons – Every day ****** Error in ‘ScheduledImport’ at line 4: Error during ADs operation: Could not bind to schema! Error Code: 0x8007203a Error Text: The server is not operational. (IOtImport) Dim objFolder, objImport Set objFolder = ActiveSession.RequestFolders(ActiveRequest.UserFields(“Folder”).Value) Set objImport = objFolder.MakeImport strImpName = ActiveRequest.UserFields(“ImportName”).Value objImport.Run Left(strImpName, Instr(strImpName,”,”)-1) Where and how I can check a UserFields(“ImportName”) ? Where I can find the current value of ImportName? Thanks

    PETR KASINSKIY OTE Newbie Asked on 9. October 2018 in Import / Export.
    • 20 views
    • 5 answers
    • 0 votes
  • Hello!   Where can I find documentation or the manual regarding omnitracers web service usage?   Thank you!

    • 76 views
    • 10 answers
    • 0 votes
  • Who knows a way to create a report where images from rich text fields are also visible. Maybe in Word, PDF or another way.

    Collin Withaar OTE Newbie Asked on 8. June 2018 in Business Intelligence and Reporting.
    • 33 views
    • 4 answers
    • 0 votes