Including all content regarding to the administration of the business process platform OMNITRACKER®.
Web Gateway / Web Forms
In this topic content regarding to OMNITRACKER® Web forms and the self service functionality is placed.
Business Intelligence and Reporting
Including all content regarding to KPIs custom flat reporting, reporting within Crystal Reports® and manufacturer independent BI solutions.
Issues of system and data monitoring around the business process platform OMNITRACKER® are places in this category.
Includes Topics of the OMNINET® standard, application (like IT Service Management, Project Management, and so on).
Import / Export
All topics regarding to Im- and Export of OMNITRACKER® data and depending subjects are placed in this OT Experts category.
Issues like creating filters or view, using searches, customizing the user interface and so forth are placed in this category
Including all content regarding to the Automation Interface of the OMNITRACKER® system.
Topics of the CTI Gateway to integrate telephone systems are part of this OT-Experts category.
Interface subjects to other systems, databases and applications excluding the OMNITRACKER® Automation Interface.
The different communication channels integrated in the E-Mail Gateway are part of this OT-Experts category.
All issues of the geographic information system gateway of the platform OMNITRACKER® is places in this section.
Interface Bus / Web Services
This category includes all issues regarding to the OMNITRACKER® Interface bus (e.g. Management Suite and so forth).
Issues of connecting inventory systems with the platform OMNITRACKER® to collect and store Soft- and Hardware data.
All other subjects
All different content, which does not fit in the other categories is placed here in this area.
Including all content regarding to BI topics, custom flat reporting and reporting within Crystal Reports®.